Description

• Interact with customers to provide information in response to inquiries about products and services.
• Resolve customer issues and complaints efficiently and accurately.
• Maintain customer records by updating account information.
• Develop and implement customer service protocols to enhance customer satisfaction.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 3–5 years of experience in customer service roles.
• Skills and Competencies: Strong communication and problem-solving skills.
• Responsibilities and Duties: Ability to handle multiple tasks while maintaining attention to detail.
• Qualities and Traits: Empathetic and professional demeanor with a customer-oriented mindset.
• Working Conditions: Pleasant office environment with a focus on team collaboration.