Handle high volume incoming emails while adhering to the quality of standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core of every decision and behavior.

Proven experience in account management, sales or pitching, preferably in an e-commerce or retail environment.

• Strong communication and interpersonal skills.

• Problem-solving mindset with a focus on results.

• Self-motivated and able to work independently.

• Strong organizational skills and attention to detail.

• Ability to manage multiple projects simultaneously